Terms of Service

By accessing or using the Service, you agree to these Terms. If you use the Service on behalf of an organization, you represent that you are authorized to bind it, and “you” includes that organization. If you do not agree, do not use the Service.

Orgo provides on-demand cloud computers, virtual desktops that you and your AI agents can control programmatically and through the dashboard, along with related APIs and tools. Features, limits, and plans are described on our site and may change as we improve the Service.

You must provide accurate information and keep your account secure. You are responsible for your API keys and for all activity under your account, including the actions of any agents you run. Notify us promptly of any unauthorized use. You must be at least 18 years old and able to enter into a binding contract.

You agree not to use the Service to:

• break the law or facilitate illegal activity;
• send spam or carry out fraud, phishing, or other deceptive activity;
• build, host, or distribute malware, or launch attacks such as denial of service, intrusion, credential stuffing, or unauthorized scanning against any system;
• infringe intellectual property, privacy, or other rights;
• attempt to disrupt, reverse engineer, or gain unauthorized access to the Service or its infrastructure, or circumvent usage limits or security controls;
• abuse resources, for example through unauthorized cryptocurrency mining or workloads designed to degrade the Service for others; or
• generate or distribute content that is unlawful or harmful, or that violates the acceptable use policies of any connected AI provider.

You are responsible for ensuring your agents and automated workloads comply with these Terms. We may suspend or remove workloads that violate them or that threaten the integrity of the Service or other users.

You retain all rights to the data, code, and content that you and your agents create or process using the Service (“Your Content”). We claim no ownership of it. You grant us a limited license to host, copy, transmit, and process Your Content solely to operate and provide the Service to you.

You are responsible for Your Content and for having the rights necessary to use it with the Service. We do not use Your Content to train AI models.

The Service integrates with third-party providers, including AI providers such as Anthropic and OpenAI, and payment processing through Stripe. Your use of those services is subject to their terms. If you connect your own provider API keys, you contract with those providers directly and are responsible for their fees and policies.

The companies that process data on our behalf are listed on our subprocessor page.

Paid plans and usage-based charges are billed as described at checkout and on our pricing page. Usage, including additional computers, storage, bandwidth, and AI usage, is billed as it is incurred. Where enabled, Orgo may automatically move you to a higher plan when that costs less than paying overages.

Fees are charged through Stripe. Unless required by law or stated otherwise, payments are non-refundable, and you are responsible for any applicable taxes. We may change pricing on a going-forward basis with notice.

We work to keep the Service reliable, but we provide it without any uptime guarantee unless you have a separate written agreement, such as an Enterprise plan, that says otherwise. We may perform maintenance and may modify or discontinue features.

You may stop using the Service and delete your account at any time. We may suspend or terminate access if you violate these Terms, create risk or legal exposure, or fail to pay, and we may discontinue the Service with reasonable notice. When access ends, your right to use the Service stops, and we may delete your data in line with the Privacy Policy.

The Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that agent actions will produce any particular result.

To the maximum extent permitted by law, Orgo will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill. Our total liability for any claim arising out of or relating to the Service is limited to the amount you paid us for the Service in the 12 months before the event giving rise to the claim.

You agree to indemnify and hold Orgo harmless from claims, losses, and expenses, including reasonable legal fees, arising from Your Content, your use of the Service, the actions of your agents, or your violation of these Terms or applicable law.

If you give us your mobile number and agree to receive texts, we send Orgo Notifications: sign-in and verification codes, security alerts such as a new device on your account, billing and subscription notices, and status alerts about your cloud computers. Messages come from 844-519-2618. This is not a marketing programme, and we send no promotional texts on it.

Texts are optional. Consent is never a condition of creating an account, buying anything, or using any part of the Service, and agreeing to these Terms does not opt you in. You opt in by a separate, deliberate action on our text message opt-in form, and we then text you once to confirm; you are enrolled only when you reply YES.

Message frequency varies by account activity. Message and data rates may apply, and those are charged by your mobile carrier, not by us. Carriers are not liable for delayed or undelivered messages. The programme supports US mobile numbers only.

Reply STOP to any message to leave the programme. END, QUIT, CANCEL, UNSUBSCRIBE and OPT OUT work the same way, in any capitalisation. We send one message confirming you have been removed, and nothing after it. Reply HELP for support information, or email contact@orgo.ai. Leaving the programme does not close your account or affect email notices.

Mobile phone numbers and text-messaging opt-in consent are never sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. No mobile information will be sold or shared with third parties for promotional or marketing purposes. All of the data-sharing categories described in our Privacy Policy exclude text-messaging originator opt-in data and consent. We keep a record of your consent, including when you gave it and the exact wording you were shown.

We may update these Terms from time to time. Material changes will be communicated, and the “Last updated” date above will change. Continued use of the Service after changes take effect means you accept the updated Terms.

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. The state and federal courts located in San Francisco County, California will have exclusive jurisdiction over any dispute, except where applicable law requires otherwise.

Organic Intelligence, Inc. is a Delaware corporation with its principal place of business in San Francisco, California, United States.
Questions about these Terms: spencer@orgo.ai.